A Fresh Approach to Great Results.
Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry's greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one - to continue to rise above the competition in every aspect of our business - from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it's our great people providing great service that generates our great results . In turn, it's important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
At FLIK, our operating philosophy is centered on three essential factors: great food, great service and great people.
Setting the standard for Conference Center Management, FLIK is on the forefront of the industry. FLIK is uniquely positioned to expertly manage a wide range of operations and has demonstrated abilities in exceeding clients' goals and objectives for their facilities.
FLIK Conference Centers is a full solutions provider. FLIK takes full responsibility for the facilities we operate while providing the highest level of customer service.
The Conference Coordinator is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at a busy Conference Center. The Coordinator will work with clients on all details of their meeting, ensuring all services are present, proper technology is in place and the configuration is to their specifications.
Work with clients to reserve the appropriate space, and plan the appropriate services
Greet and direct and / or escort clients to designated meeting room
Conduct overall room appearance site inspection and work with Building Operations to maintain facilities
Work closely with entire team (Conference Operations, Catering, Audio/Visual) on overall execution of events
Assist in conference room readiness inspections to ensure the room is equipped with proper event materials such as pads, pencils and any materials shipped by the client
Communicate requests to the appropriate internal support departments such as building maintenance (heating and cooling issues), information technology (computer issues), Audio Visual technology (meeting room technical support), and mail room (package pickups and deliveries)
Understand the emergency procedures and be able to carry out designated tasks in the event of a fire or other emergency
Troubleshooting a wide variety of requests and situations, both for guests and for members of the client organization
Have a thorough understanding and working knowledge of meeting reservation software
Send surveys and compile results for reporting purposes
A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard in all aspects of the Conference Coordinator's job
The ability to work under pressure, prioritizing tasks and juggling many jobs simultaneously, while constantly interacting with visitors in a public environment
Excellent listening and oral communication skills
Basic computer skills and knowledge of office technology / equipment
Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details
A college graduate with two years of conference planning experience in a conference center or corporate environment
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best. Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V
Job ID: JML04191324338