Value Options - Norfolk, VA

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ValueOptions ® is a health improvement company that serves more than 32 million individuals. On behalf of employers, health plans and government agencies, we manage innovative programs and solutions that directly address the challenges our health care system faces today. A national leader in the fields of mental and emotional wellbeing, recovery and resilience, employee assistance, and wellness, ValueOptions helps people make the difficult life changes needed to be healthier and more productive. With offices nationwide and a network of more than 130,000 provider locations, ValueOptions helps people take important steps in the right direction. We help them live their lives to the fullest potential.


At ValueOptions, it’s more than a job. Our employees embrace the company vision of helping people lead healthier lives. The over 3,100 employees on our team enjoy challenging career growth in an environment that values integrity, innovation, consumer engagement and joint accountability. Employees have access to comprehensive benefit packages; corporate discounts; continuing education opportunities, including our online learning portal, and more. At ValueOptions we strive to build a boundless culture and community of professionals that includes honest, open and free-flowing communication. We are passionate about the work we do.

If you have a passion to make a difference and a thirst to actively develop your knowledge and skills, join the ValueOptions team!

About the position:

We are currently seeking a dynamic Credentialing Specialist to join our team at our office in Norfolk, VA. The Credentialing Specialist will process and conduct timely and accurate verification of credentialing and recredentialing applications of behavioral healthcare practitioners.

Position Responsibilities:

Contact providers, medical directors, medical office staff, licensing agencies and insurance carriers via telephone, fax, internet, and email. Maintain production levels and quality scores in accordance with set standards. Utilize Microsoft Office programs and credentialing software/databases to achieve tasks. Adhere to confidentiality regulations.

Position Requirements:

Education: High School Diploma or GED. Some college preferred.

Relevant Work Experience: Minimum of three (3) yrs experience in a medical office, insurance or finance industry with one year of health insurance exper preferred.

Knowledge, Skills & Abilities:
  • Microsoft Office (Outlook, Word, Excel)

  • Credentialing Software/ Databases

  • Internet


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ValueOptions is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.

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ValueOptions is a health improvement company that serves 32 million individuals. On behalf of employers, health plans and government...