CRM Administrator
Tealium, Inc. - Del Mar, CA

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Tealium is seeking a CRM expert to help support Tealium’s growing sales and marketing efforts. The CRM Administrator will serve as the main point of contact for the company’s CRM database, helping define rules and procedures for proper sales lead management. The CRM administrator will be a key member of the marketing team, helping optimize lead flow and distribution. The successful candidate will have experience in developing, maintaining and maximizing the CRM database to increase sales.

Job Location: Del Mar, CA 92014
Responsibilities

Serve as lead administrator for the company’s SugarCRM solution, helping define lead management rules and procedures

Work with end users on workflow, and help answer questions involving process, new account creation, reporting, best practices, etc.

Produce all sales and marketing reports, and work to continually refine new reports and dashboards. Work to integrate with third-party data reporting tools

Manage lead data to maintain a high level of accuracy and continue to improve upon the existing data

Coordinate the implementation of new CRM functionality, reports and dashboards

Develop CRM training materials and conduct sessions for end users. Act as a support resource for existing users post-training

Make ongoing recommendations to streamline the overall sales and marketing operations process within the CRM

Work with sales, marketing and finance teams to ensure proper reporting and processes are in place

Qualifications

Bachelor's degree in business, computer science, or a related discipline

2-3 years experience in sales, marketing operations and/or financial administration

2+ years of CRM administration and operational support using Salesforce.com or SugarCRM

Great communication, training, and presentation skills

Bright, energetic and self-motivated

Strong problem-solving and analysis skills

Experience with Salesforce.com or SugarCRM, Microsoft Office Suite, including Excel and Powerpoint

Perks

Work (and play) in our beautiful Del Mar office

Enjoy an all-Apple, cloud-based environment

Funded by Battery Ventures, one of the best known venture capital firms in the country

Stock options and benefits package available

Named one of the “coolest” companies in San Diego by the San Diego Venture Group

Salary is commensurate with experience and expertise. To be considered, email your resume and a cover letter to career@tealium.com

Tealium, Inc. - 23 months ago - save job - copy to clipboard