This contract-to-hire position is responsible for providing advanced, client-centric technical support and training to internal and external customers in a fast-paced, highly technical, professional and demanding environment.
Duties:
1. Technical Support for External and Internal Customers:
Provide front-line response to solve technical problems for users.
Monitor email and record responses in call-tracking application.
Conduct user acceptance testing as required.
Provide status reports ...
Excell Data - 2 years ago
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