CSC Coordinator
Green Mountain Energy Company - Plano, TX

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Job Summary: Answer VIP in-bound telephone calls and handle with a first call resolution.

Position Responsibilities:
  • Answer VIP in-bound telephone calls while adhering to the guidelines set for VIP and complete 100% of Emergency Move In requests and 85% of all other requests each day.

Required Skills and Experience:
  • Professional telephone voice
  • Proficient in Microsoft Outlook, Word, Excel and email
  • Understanding of Market Rules and familiarity with the ERCOT portal
  • Must be familiar with PUCT rules
  • Must work well with others

We are seeking candidates with a stable work history that demonstrate our core traits of innovation, partnership, commitment, tenacity and accountability.

For immediate consideration for the CSC Coordinator , please submit your resume to us at: bestjobs@GreenMountain.com . The subject field of your email must include the job code 0214-130R .

Green Mountain Energy Company - 9 months ago - save job - copy to clipboard
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