Responds to customer verbal and/or written inquiries. Records details about customer inquiries. Helps resolve complicated customer complaints. Coordinates and expedites customer inquiries to other departments for resolution. May help train entry level customer service specialists. 1 year minimum experience. HS diploma or equivalent. Ability to learn about a variety of products. Ability to comprehend varied research information. Ability to understand service systems and legal compliance ...
Spherion - 3 years ago
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