CUSTOMER SERVICE REP I Value Options -
Coppell, TX
ValueOptions is currently seeking Customer Service Representatives. As a valued member of our team, you will answer customer questions regarding claim benefits, eligibility and certifications.
The successful candidate will preferably have a bachelors or associates degree in psychology, social work, or other behavioral health field, and at minimum a high school diploma. Experience in customer service required. Call center experience a plus.
Our hours of operation are 7:00 am to 7:00 pm Monday through Friday. Shedules may vary. NO holiday or weekend work required.
Keywords: Psychology, mental health, behavioral health, customer service, social work
Requirements
Education: Associates Degree or High School Diploma with at least one year of Customer Service experience.
Relevant Work Experience: Insurance background; understanding of claims payment system. Experience in managed care setting preferred; experience in an ACD environment preferred.
Value Options - 11 months ago
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