CUSTOMER SERVICE REPRESENTATIVE
ARIZONA SHUTTLE - Phoenix, AZ

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ARIZONA SHUTTLE IS HIRING AT OUR SKY HARBOR AIRPORT LOCATION!Do you have what it takes? Are you personable, customer service and detail oriented? Do you enjoy variety and a fast-paced work environment? We are looking for a full-time customer service rep for tow shifts: mid-day noon - 8PM, and evening shift: 3:30PM - 11:30PM, with flexibility to work weekends and some holidays. Arizona Shuttle offers affordable, safe and convenient van service between four Arizona locations and Phoenix Sky Harbor Airport 365 days a year. Our friendly drivers transported over 100,000 passengers and 20,000 packages last year safely and securely. Duties and Responsibilities: 1. Greet and assist shuttle customers from five shuttle companies 2. Make reservations for all five shuttle companies 3. Communicate between all airport terminals, with Tucson dispatch and drivers 4. Collect credit card and cash payments for rides reserved 5. Maintain passenger manifests 6. Balance passenger manifests with monies received 7. Coordinate passenger loading with terminals and shuttle drivers 8. Other duties as assigned . Arizona Shuttle is an Equal Opportunity and Drug-Free Employer. Excellent benefits.
Skills/Abilities: 1. Strong customer service orientation, with at least 1 year of previous customer service experience. 2. Ability to manage multiple priorities at once 3. Comfortable in a fast-paced, high volume environment 4. Must be detail-oriented, assertive and directive, dependable and motivated 5. Basic math skills required 6. Cash handling experience required 7. Must be able to work weekends on a rotating schedule. 8. Good computer skills required

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