Adecco - Billings, MT

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Seeking Customer Service Representatives for a great opportunity! Responsible for responding to inquiries and complaints on more complex products/services and/or from premier customers. Duties may include: resolving complex inquiries and complaints from internal and external customers and upon escalation; processing complex transactions on-line; performing extensive research to resolve the complex customer problems; providing guidance and assistance to less experienced representatives either on the spot and/or via telephone; providing training on policies and procedures, new or enhanced services and/or procedural changes. May also cross-sell or refer products, review data and report trends to management, and project work. 2+ years customer service experience.
Adecco - 11 months ago - save job - block
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About this company
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At Adecco, we work for you. Adecco is the world’s largest provider of staffing solutions. But it’s not our size that makes...