Answer incoming telephone calls to assist customers with questions regarding hospital billing. Provide customer service to internal and external customers accurately, courteously and efficiently. Perform clerical tasks to support the Business Services department.
High School diploma or GED Equivalent.
Basic computer skills.
One year experience in a healthcare billing environment.
Knowledge of insurance explanation of benefits.
Previous experience with ACD queue telephones or a call center environment. Knowledge of Microsoft Office applications.
At Exempla and SCL Health System, we believe our patients deserve nothing but our very best. If excellence inspires you and belonging motivates you, we welcome you to join us.
Exempla Healthcare - 17 months ago