CX Interaction Designer
Robert Gatto Associates - San Francisco, CA

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Financial services company is seeking a CX Interaction Designer for a long term contract opportunity Ideal candidate will be responsible for developing and executing customer experience solutions for online applications and Web sites Works on highprofile or complex projects and may lead projects or teams of usercentered design specialists including content strategists information architects user interface designers visual designers and developers Responsible for developing and executing design solutions for projects Develops and executes customer experience solutions by employing a broad array of user centered design tools including customer experience brief site strategy wireframes or visual mockups site layouts site maps taxonomies navigation schematics task flows design briefs key screens templates prototypes Assesses business user and technical requirements Analyzes relevant internal and external sites and consults standards and guidelines as well as policies to determine best practices Designs develops tests and refines prototypes Provides product usability evaluation and support to product development teams Presents and defends designs and key milestone deliverables to peers and executive level stakeholders Develops new research and tests theories that lead to alternative leading edge design solutions 5+ years experience in communications human factors information sciences graphic and visual arts user interface design, content strategy, web design and development, online application and web site design, customer experience solutions
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