Cable TV & Internet Installer
Henkels & McCoy - Kapolei, HI

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Henkels & McCoy, Inc., one of the largest privately held international utility contracting firms, with offices in 80 cities and celebrating 90 years of operating with a reputation as one of the most reliable and innovative firms in engineering and construction, is currently seeking residential cable TV and internet installers in Hawaii. Installers will perform installation, troubleshooting, and routine maintenance of cable television and/or high speed internet service, and/or digital phone service on behalf of Henkels & McCoy's customer, a major Cable TV provider. The internet installation designation applies to those Installers who have taken and passed a training course and have become certified in that work.

Major Job Elements

MAJOR DUTIES AND RESPONSIBILITIES

ESSENTIAL FUNCTIONS

  • Performs all duties of the Installer such as connects and disconnects cable, pay television services, and/or broadband services and/or digital phone services as well as performs upgrades, downgrades, pre-wiring and multiple dwelling installations.
    • Applies basic knowledge of electronics, installation techniques and repairs.
    • Applies working knowledge and demonstrates proficiency in the use of various tools and equipment.
    • Utilizes equipment and tools. These include but are not limited to screwdrivers, pliers, ladders, drills, shovels, and various test meters.

    Troubleshoots, maintains, services, and resolves the problems back to the line tap.
    • Able to solve technical problems with customers and technicians by using effective verbal communications.
    • Applies working knowledge and demonstrates proficiency in the use of various tools and equipment.
    • Utilizes equipment and tools. These include but are not limited to screwdrivers, pliers, ladders, drills, shovels, and various test meters.

    CLI testing and completes repairs, checks amplifier levels for signal quality and handles routine plant maintenance.
    • Applies working knowledge of OSH, FCC, and TWC regulations and specifications.
    • Applies working knowledge and demonstrate proficiency in the use of various tools and equipment.
    • Utilizes equipment and tools. These include but are not limited to screwdrivers, pliers, ladders, drills, shovels, and various test meters.

    Maintains and stocks necessary materials and tools for the company vehicle.
    • Able to organize materials, tools and equipment.
    • Able to lift and carry up to 75 pounds.

    Recognize and comply with all safety policies of the company and federal/state regulations.
    • Able to operate all equipment in compliance with federal and state regulations.
    • Able to work in constricted spaces and positions involving crouching, squatting and/or kneeling.
    • Agility to climb up and down ladders and/or gaff poles.

    Regular work attendance is required.

    OTHER DUTIES

    May train and advise entry-level installers on more difficult technical problems and checks completed work.
    • Utilizes clear and concise verbal communication when training/advising.

    May sell additional services and/or products to subscribers.
    • Utilizes verbal, written and interpersonal communication to sell services and products.
    • Utilizes working knowledge of cable products, programming choices and prices.

    Performs other duties as assigned.

    ADDITIONAL CONDITIONS/REQUIREMENTS

  • The labor union for this position requires each candidate to attend a 3 year apprentice program (two semesters/year) and also to be financially responsible for the school books and materials for the class.
  • Tools Installers are required to provide their own tools for this position and by the union (a list of tools is indicated in collective bargaining agreement).
  • Starting pay rate $14.34
  • Each installer will be issued a company vehicle for work-related use.
  • Installer must provide driver’s abstract from the Department of Motor Vehicles
  • Installer is responsible for securing their vehicle at their residence/home in a safe manner every evening


  • HUMAN RELATIONS Has extensive contact with technical and office personnel, customers, and the general public. A pre-employment test for illegal drug use and a criminal background check will be performed after an employment offer has been extended.

    Qualifications

    QUALIFICATIONS

    EDUCATION/EXPERIENCE High school diploma or equivalent required. Six months previous experience as an Installer is preferred. Previous electronic experience or course work and customer service experience highly preferred. Stable employment history.

    SPECIAL SKILLS, KNOWLEDGES AND ABILITIES Skills include driving, lifting and carrying equipment, climbing, demonstrated proficiency in the use of various tools and equipment and use of radio. Must have good verbal, written, and interpersonal communication skills and good mechanical aptitude. Thorough knowledge of electronics, installation techniques, use of various tools and equipment and familiarity of OSHA, FCC and ATC regulations and specifications. Able to organize materials, tools and equipment and to train and advise entry level technicians. Able to respond to system outages quickly and solve and repair technical problems with customers and technicians through effective communications.

    WORKING CONDITIONS

    MATERIALS AND EQUIPMENT USED Company vehicle (with valid driver’s license), various size tools (these include but are not limited to screwdrivers, pliers, shovels, ladders, test meters, etc.), radio and may operate company bucket truck.

    PHYSICAL REQUIREMENTS Lifting and carrying up to 75 pounds, digging, crawling, stooping, and standing. Climbing on ladders, telephone poles, and towers. Must be under the maximum bodyweight limit to meet ladder requirements in accordance with Company’s and manufacturer’s specifications. Works outside throughout the year. Works in various weather and conditions which could be extreme hot or cold conditions. May drive for long periods of time.

    - Employee is held accountable for all duties of this job.-

    Henkels & McCoy, Inc is an Equal Employment Opportunity and Affirmative Action Employer

    Henkels & McCoy - 12 months ago - save job - block
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    When utilities, communications companies, or governments need the real McCoy to install or repair their transmission networks, they can call...