CAE 1, Customer Service (Service) Comcast -
Voorhees, NJ
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POSITION SUMMARY: Responsible for answering incoming calls regarding technical questions and problem resolution related to Comcast products as well as customer equipment. The Customer Account Executive (CAE) also handles billing overflow calls. Works to minimize and/or reduce truck rolls. Offers Comcast products and services to meet customer needs. The CAE relates well to the customer, thinks and exercises sound judgment, and acts responsibly in the customer#s and the company#s best interest. ...
Comcast - 18 months ago
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