Applies high guest service standards to all interaction with guests. Cashes checks, redeems chips, redeems coin, and provides change and coupons to guests in compliance with all pertinent policies, procedures and regulations. Issues fill bags and cash to slot personnel for hopper fills and jackpots.
High school graduate or GED.
Six months cash handling and guest service experience.
Ability to pass basic math test.
Basic 10-key and keyboarding skills.
Must be 19 years old.
Must be able to stand for an 8-hour shift and lift 40 lbs.
Ensures that all assets are secured during the shift. This includes maintaining locked drawers, placing non-cash equivalents in drawers, storing fill bags properly, and utilizing jet sorts properly to avoid variances.
Cage guest services: Accurately cashes coin, tokens, jackpot tickets and chips fro guests. Makes change for guests. Accurately cashes checks and establishes new accounts for guests. Verifies identification of guest and check cashing limits.
Processes jackpot payouts: Ensures that the correct signature authority is on the ticket and that cash payout is accurate.
Tracks cash-in and cash-out transactions for Title 31 (cash transaction reporting) for guests on an individual basis.
Responsible for Hopper Bag. Runs coin through jet sorts, bags coin, verifies hopper bag weight using coin scale and issues bags to slots.
Shakopee Mdewakanton Sioux - 16 months ago