WORKING HOURS: This is an hourly position. The incumbent is expected to work the necessary hours to meet the needs of a 24 hour establishment.
SUMMARY: Provides friendly, efficient and accurate cashiering services to guests and Team Members. Also assists in cage variance investigations, vault, count and cage operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
Responsible for providing superior service to both internal and external customers.
Ability to adhere to cage/vault policy & procedures and other detailed procedures.
Responsible for casino assets assigned to cashier during shift.
Ability to identify the different denominations of chips, currency, and coin.
Ability to multi-task (Sometimes job requires to cover two windows at a time).
Responsible for having superior communication with all co-workers.
Cash out Chips for dealers, beverage servers, etc.
Responsible for accurate paperwork/documentation of monies.
Assists in soft count when necessary.
Resolve customer disputes when necessary.
Recommends changes as necessary to improve guest and employee service.
Ensures proper internal control procedures and operating policies are followed at all times.
Commits to the Team R.O.C.K. Philosophy.
Acts as a role model and always present oneself as a credit to River Rock Casino and encourages others to do the same.
Meets the attendance guidelines of the job and adheres to regulatory, department and company policies and procedures.
Attends all required meetings and training.
Maintains confidentiality at all times.
Performs other duties as assigned.
Dry Creek Rancheria - 2 years ago