Penn National Gaming has thrilled and entertained guests since 1971 when it all began as a horse racing venue. From a single race track, we have grown to be one of the nation’s largest gaming companies, operating properties that offer broad and diverse gaming and pari-mutuel wagering experiences. PENN is dedicated to becoming the undisputed leader in guest service by offering a Red Carpet experience for each and every guest.
Your daily responsibilities include:
Demonstrating outstanding internal and external service in accordance with “Red Carpet Service” program guidelines
Maintaining security and accountability over all funds, including:
Cash and cash advances
Executing accurate reports, as needed, including:
Table fills and credits
Reconciliation of kiosks
Check cashing applications
Attending departmental and company meetings, as required
To be successful in this position it will require the following skill set:
High school diploma or equivalent
Ability to read, write, comprehend and speak English
Ability to perform basic mathematical operations, including: addition, subtraction, multiplication and division
Ability to calculate figures and amounts, including discounts, interest, and commission; able to apply to practical situations using fractions, percentages, and problem solving
Ability to understand and perform duties in accordance with:
Hollywood Casino Aurora Core Values
Departmental, property and company policies and standards
Illinois Gaming Board requirements
Preferred experience includes:
Previous money handling experience
Experience with a 10-key calculator
Experience with computers, including AS400
Ability to stand for prolonged periods of time
Physical mobility with reasonable accommodations including ability to push, pull, carry and lift up to 20 lbs.
Something to leave you with:
If you're truly committed to a red-carpet service culture, then you need a team that is just as dedicated in pursuing that vision. Penn National Gaming is the place where we empower our cast members to deliver that WOW factor to our guests and in turn we will provide them an opportunity to build an "A" list career portfolio. You will soon understand why "It's Good To Be PENN!"
Penn National Gaming, Inc.
- 2 years ago - save job