Call Center Agent (Gateway Arch)
Metro 532 reviews - St. Louis, MO

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As an employee of the Gateway Arch, you are expected to:
    • Always have a positive, guest-first attitude and have fun!
    • Continually exceed guest expectations!
    • Show up on the days you are scheduled to work!
    • Report to work on time!
    • Wear your uniform!
        • Memorial Day Weekend
        • Fourth of July
        • Last 2 weeks in July
        • First 2 weeks in August
        • Labor Day Weekend
        • New Year's Eve
      * It is important to note that although we attempt to be as flexible as possible in scheduling, it is difficult to receive time off around holidays.

      Position Requirements

      Qualified candidates must be sales-oriented and comfortable with cross-selling and up-selling. Excellent guest services, phone etiquette, and verbal communication skills required. Must be detail oriented. Ability to learn all products and services of the Gateway Arch and Riverboats. Previous call center experience is a plus.

Typical Summer Season (Memorial Day to Labor Day) Hours of Operation
Gateway Arch
      : 8 a.m. to 10 p.m.
Gateway Arch Riverboats
      : 7 a.m. to 1 a.m. (varies by position)
Typical Winter Season (Labor Day to Memorial Day) Hours of Operation
Gateway Arch
      : 9 a.m. to 6 p.m.
Gateway Arch Riverboats
      : 7 a.m. to 1 a.m. (varies by position)
Busiest Times of the Year

Required Skills
  • Must have good communication and presentation skills.
  • Must be 16 years of age or older.
Required Experience No experience required.

About this company
532 reviews
Los Angeles County Metropolitan Transportation Authority (Metro) is unique among the nation's transportation agencies. It serves as...