Call Center Customer Service Representative
Bluegrass Cellular - Elizabethtown, KY

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Summary
Deliver friendly, energetic customer service by answering incoming customer calls.

Hours
Monday - Friday 11:00am - 8:00pm
Saturday 9:00am - 6:00pm
One day off during week (normally Tuesday, Wednesday or Thursday depending on availability)

Responsibilities
  • Answer incoming customer service calls in a friendly, polite, energetic manner supplying caller with accurate information
  • Collaborate with the Indirect/Direct distribution arms
  • Able to process account changes in a timely manner for our wonderful customers
  • Address and resolve customers technical difficulties in a dynamic manner
Requirements
  • Cellular background preferred
  • Excellent verbal and PC skills
  • Proficient in Microsoft Word
  • Proficient in Microsoft Excel
  • Solution oriented and able to think outside of the box
  • 2 years customer service experience

Bluegrass Cellular - 19 months ago - save job
About this company
21 reviews