Call Center Mentor - Retention Department
Time Warner Cable - Van Nuys, CA

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Time Warner Cable's West Region is currently seeking a Mentor for the Retention Department in our Van Nuys location. Below please find a description of the essential duties and responsibilities required to function successfully in this position.

PURPOSE:
To handle a high volume of phone calls, assist, and provide guidance to Retention Representatives regarding daily performance responsibilities.

PRINCIPAL RESPONSIBILITIES / ESSENTIAL FUNCTIONS:
• Provide information regarding products, ...

Time Warner Cable - 20 months ago - save job - block