Call Center Representative (Customer Service)
American Collectors Insurance - Cherry Hill, NJ

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Overview:
Looking for a career in the insurance industry? Becoming a Customer Service Representative is a great place to start where there is opportunity to grow. Schooling is available to obtain a Property and Casualty License through the company. Immediate full time opportunities are available for individuals to service collector vehicle and collectibles policies.

Responsibilities:
  • Perform in a high volume inbound & outbound call center
    • TLC and non-premium bearing endorsements
    • Help-desk support for brokers and online consumers
    • Cancellation and accounting inquiries
    • Upselling TLC/Collectors Choice
    • Seasonal outreach projects
  • Provide superior customer service to our customers
    • Pleasant and professional phone voice
    • Ability to engage caller and personalize the phone call
    • Utilizing appropriate vendor greetings/verbiage/closings
  • Processing work efficiently and timely
    • Returning phone calls
    • Handling returned mail
    • Distributing photos and emails to appropriate underwriters for review
  • Product knowledge and underwriting guidelines
    • Comprehensive training provided!
Qualifications:
  • Possess exceptional verbal & written communication skills
  • Be proficient with Word and Outlook
  • Professional demeanor
  • Great multi-tasking and time management abilities

* This position will require the candidate to obtain a P&C license within 1st year of employment*

Benefits:
  • Full benefits package including medical, dental, vision and life
  • Benefits effective the first of the month after hire date!
  • Optional voluntary benefits available such as disability, cancer insurance and additional life
  • Participation in company profit sharing retirement plan
  • Generous paid time off bank and paid holidays
  • Free access to on-site fitness room
  • Weekly Pilates classes
  • Monthly employee appreciation lunch and annual events
  • Casual dress code

American Collectors Insurance - 10 months ago - save job - block
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About this company
4 reviews
American Collectors Insurance is a recognized leader and innovator in our industry. With over 30 years of experience, we provide affordable...