This employee works in the Call Center within the Solid Waste Bureau and performs duties in two major areas: the direct call center and general program support.
Specific duties include: responding to service, complaint and information requests made by incoming calls, walk-ins and e-mails; entering and retrieving service requests, evaluating customer utility billing information using an automated system; documenting information on calls received; reviewing policies and procedures for program ...
Arlington County - 20 months ago
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