Call Center Representative
Dahl Consulting, Inc. - Minneapolis, MN

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Receives and routes a high volume of calls and emails through electronic switchboard and systems Talks with customers by phone. Maintains incoming contact volumes and performance standards Takes and/or supplies information from/to callers Resolves customer service challenges Relays messages or order information High School Diploma Ability to work under pressure and make decisions independently Demonstrated strong system skills Excellent interpersonal and communication skills Strong PC skills - Microsoft Office (Word, Excel, PowerPoint)
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