Call Center Sales Representative (Customer Service)
DialAmerica - Orlando, FL

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Job Description:
DialAmerica is one of the nation’s largest privately owned telemarketing companies and we are seeking Call Center Sales Representatives to join our growing team of customer service professionals.
As a Call Center Sales Representative you will be responsible for marketing to client customers on inbound and/or outbound calls. We are looking for a high energy individual who possesses a positive attitude. If you fit that description and are looking for a career with flexibility, opportunity, and in a family atmosphere, then this role is the ideal opportunity for you!

Additional responsibilities for the position include:

  • Contacting our clients' prospective customers to offer their products or services and enhancing our clients' existing customer accounts by phone utilizing various marketing strategies
  • Continually maintaining working knowledge of our client’s products, services and promotions
  • Maintaining high quality standards while making recommendations according to customer’s needs
  • Keeping records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken

Job Requirements:
As a Call Center Sales Representative you must have strong verbal and written communication skills with a proven track record of providing exemplary customer service.

Additional requirements for the position include:

  • High School Diploma or equivalent
  • 2 years’ experience in a customer service/sales role in a related field (retail, sales, telemarketing, customer service)
  • Proficient in basic computer skills
  • Ability to multitask priorities in a fast paced environment

Benefits:
We offer our part time employees the following competitive benefits package:

  • Base pay plus weekly commission plan
  • Referral Bonus
  • Flexibility in scheduling
  • 401(k) plan
  • Paid on the job training
  • Friendly Team Environment
  • Supportive & Motivating Staff to help you succeed
  • Positive, Professional, and Upbeat work environment
  • We Promote from within!

About this company
DialAmerica, headquartered in Mahwah, New Jersey is one of the nation's largest privately owned telesolutions companies. We've been around...