Job Description
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Call Center Supervisor (Bilingual)
Job Duties:
• Assists with the development of new ideas and tools to be used in the Call Center
• Maintains and updates TX Call Center website
• Supervise Customer Care Leads to ensure a productive working environment.
• Keep track of Customer Care Agent training and development.
• Oversee special projects to make sure all deadlines and goals are met.
• Assists with computer issues when IT is not available
• Follow up with ...
MasTec Advanced Technologies - 2 years ago
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