Call Center Supervisor Job Type: Full-Time Location: Richmond, VA Job Description: Position Summary: This position is responsible for the overall functions and activities of the Loyalty Special Servicing Group (LSSG), which serves as the escalation, support & domestic back-up contact center team located in Richmond, Virginia. This position will be responsible for: 1) Managing the ongoing day-to-day operational functions of LSSG 2) Coaching, leading and developing staff 3) Ensuring departmental ...
Affinion Group - 2 years ago
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