Care Manager
Good Shepherd Services - New York, NY

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(RN) Health Services Building on Strengths in Individuals, Families and Communities! OUR MISSION To lead in the development of innovative programs that ensures a more promising future for our program participants. To advocate zealously for principles necessary to empower those with whom we work. To provide quality service to individuals consistent with their dignity and to communities consistent with their needs.

WHO WE ARE Good Shepherd Services has won the Non Profit Excellence Award for Overall Management Excellence given by the New York Times Company! Good Shepherd Services is a non-sectarian, social service and youth development agency which positively affects the lives of more than 18,000 children and families annually. Throughout our history, we have shown leadership in developing effective programs that help New York City's more vulnerable residents gain the support, skills and opportunities necessary for success in life. United by our shared mission and vision, these programs are characterized by a profound respect for the strengths inherent in individuals, families and communities.

We provide city-wide residential and foster care services with concentrations in Manhattan, the Bronx and Brooklyn. In addition, we have developed two networks of community-based educational support, youth development, family support, and after school programs, in Brooklyn, primarily in the neighborhoods of Park Slope, Red Hook and Gowanus and in Central Bronx. Through our professional training services, we help to ensure the implementation of best practices in human services agencies across the City. CARE MANAGER (RN), Health Services Reports to: Health Services Manager, Health Services Location: 1995 Jerome Avenue, Bronx, NY 10453 Hours: 35 Hours/Week, Exempt JOB SUMMARY: A New York State registered professional nurse to oversee medical care management of our youth in residential care and in family foster care.

Promotes and restores youths’ health by completing the nursing process, collaborating with physicians and multidisciplinary team members; providing physical and psychological support to youth and their families. MAJOR DUTIES: Identify client care needs by establishing comprehensive assessment of the health needs of children in care through direct means of interaction. Develop a comprehensive coordinated care plan based on that assessment in conjunction with the medical home staff and treatment team. Establish for children in care a medical home that will address current and future health care needs.

Act as a liaison between multiple providers in the provision of health services for our children in care. Establish a compassionate environment by providing emotional, psychological, and spiritual support to clients and families. Promote client’s independence by establishing goals, teaching clients, families and caretakers to understand condition, medications and self-care skills. Obtain necessary consents.

Resolve client problems and needs by utilizing multidisciplinary team strategies. Document client care services by charting in patient and department records; on-going auditing of medical records to ensure compliance with regulatory agencies. Communicate with clients and multidisciplinary team by providing client related health information. Support caregivers as necessary in following the AAP periodicity schedule for routine care.

Compile child’s health information for use in court hearings. Ensure compliance with regulatory agencies’ rules for children in care who are on psychotropic or any other medications. Assist and support child in receiving special services such as early intervention and waiver services. Maintain a cooperative relationship among health care team by communicating information, responding to requests, building rapport, participating in team problem-solving methods.

Liaise with hospitals if child is hospitalized. Contribute to team effort by accomplishing related results as needed. Effectively use and practice the Sanctuary Model tools: safety plans, community meetings, psycho-educational groups, team meetings, red flag reviews, treatment planning conferences (or similar), and self-care in the department/program to create a non-violent and trauma-sensitive culture. Promote and model the seven Sanctuary Model commitments to create a non-violent and trauma-sensitive culture.

Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment. Perform other duties as assigned. QUALIFICATIONS: Graduate of an accredited nursing program and with a license in good standing. Must demonstrate firm command of nursing principles and practices.

Ability to work collaboratively with clients, family and staff. Must have excellent verbal and written communication skills. Must have a current American Heart/ or American Red Cross CPR Certificate to deal with infants, adolescents and adults. Must be able to accompany youngsters to various appointments.

Must have a commitment to work from a strength based and/or your development and trauma informed perspective. GENERAL REQUIREMENTS : All staff members are expected to be committed to the mission, vision and values of Good Shepherd Services, which includes involvement in quality improvement activities and a willingness to work within a culturally diverse environment. We offer an outstanding work environment, opportunities for career development and competitive benefits. Interested and qualified parties should forward their resume to: Joan Siegel Good Shepherd Services 1995 Jerome Avenue New York NY 10453 E-Mail: indicating position & location of interest or Apply on-line at Employee Referral Award Program : If you, as our employee, refer an outside candidate for this position, you will be awarded $300: $150 upon the candidate starting as an employee and $150 upon successful completion of the first six months of employment.

Good Shepherd Services is an Equal Opportunity Employer and complies with the requirements of the Americans with Disabilities Act. We encourage all qualified individuals to apply. Category: Managerial

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