Support caregivers in the independent care of elder family members and other loved ones through advising, advocacy, education, training, and referral services. Maintain accurate files and data and complete required program reports.
1. Conduct caregiver needs assessment through home visit and/or in-depth phone interviews.
2. Develop supportive relationships with caregivers in order to deliver short-term advising services.
3. Lead Evidence-Based workshops in Power Tools for Caregivers and any other caregiver-related workshops as needed.
4. Maintain up-to-date knowledge of resources, services, and programs for caregivers and the
5. Keep abreast of eligibility requirements for public services needed by caregivers and the
6. Provide in-depth information to clients to address a range of caregiver needs.
7. Foster collaborative relationships with other community service agencies for referrals and
future joint projects.
8. Recruit caregivers for public speaking opportunities.
9. Provide and/or participate in educational events/programs for caregivers that are offered
through the Alliance and/or other organizations.
10. Outreach and market the program to potential clients and other agencies in the region.
11. Complete required reporting including monthly and other required reports in a timely
12. Maintain accurate and up-to-date electronic and paper case files on clients.
13. Attend staff meetings.
14. Maintain familiarity with agency, program, and funder’s policies and procedures.
15. Perform all other duties as assigned, including working occasional evenings and weekends.
1. Ability to assess caregiving situations and provide individualized advice and referrals.
2. Knowledge of the aging process.
3. Experience working with the elderly and/or experience working in a community service
4. Strong organizational, time-management, and priority-setting skills.
5. Ability to work with clients in urban, multi-ethnic, and multi-racial communities.
6. Excellent communication and presentation skills.
7. Flexibility to accept changing priorities.
8. Basic knowledge of community resources and programs.
9. Ability to engage and empower caregivers.
10. Ability to work independently and as part of a team.
11. Knowledge of basic computer applications, word processing, and email programs.
12. Bilingual Haitian Creole or Cape Verdean Creole preferred.
BA/BS in human services or related field. Minimum of four (4) years experience working in human
services, in case management and/or with elderly is preferred. Any qualification may be waived if it
is in the best interest of BSHC and the City of Boston’s Caregiver Program to do so.
General office setting with frequent travel to clients’ homes within the City of Boston. Occasional
travel to meetings & conferences within Suffolk County and the state.
This job description is intended only to provide general guidance. It is understood that the position may evolve over time and that additional or different duties may be added at
management’s discretion. Job descriptions are updated periodically.