Case Aide
Henry Street Settlement - New York, NY

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High school diploma or GED
  • Must obtain Fire Conductor or Fire Coordinator Test for licensure within first three months of employment
  • Must obtain CPR/First Aid certification within the first three months of employment
  • PPD clearance
  • NYS Security License
  • Experience providing basic personal care services to clients
  • Demonstrated knowledge of group interactions and effective ways of working with people
  • Experience establishing and maintaining effective working relationships with residents with mental health, illness, and substance abuse issues
  • Detail oriented
  • Ability to learn and use appropriate crisis intervention techniques with clients
  • Responsibilities:
    • Assist residents as needed with dressing, bathing, cleaning rooms, washing and drying personal laundry, and other basic care and daily living activities
    • Report and record observable changes in the physical, mental and behavioral condition of clients
    • Provide appropriate crisis intervention when clients become agitated, hostile or dangerous to themselves or others
    • Take appropriate action in case of emergency situations including but not limited to client illness, accidents, fires, etc.
    • Assist administration, Case Managers and Senior Case Aides in conflict intervention for all clients
    • Respond to client calls for assistance
    • Maintain and review daily logs and alert appropriate staff of pertinent issues
    • Provide written incident reports (DHS and/or in-house) as needed, prior to departure from scheduled shift
    • Assist in preparing and serving meals for residents
    • Provide kitchen sanitation in absence of food service personnel, as needed, ensuring kitchen and dinning area is clean at all times
    • Ensure accuracy of food delivery and inventory of goods
    • Assist in monitoring entrance of building via monitor and buzzing system, and assist in monitoring daily sign-in sheet
    • Assist in thorough baggage search of new clients entering the facility
    • Ensure storage, proper tagging and labeling of all clients' belongings
    • Conduct overview in compliance with NYFD, DHS and FMD regulations
    • Assist with garbage removal from facility in accordance with DHS and NYC Deptartment of Sanitation regulations
    • Assist in snow removal from facility property as needed
    • Ensure radio and telephone communication between floors is in proper working order
    • Assist in maintaining cleanliness of entrance door and lobby area
    • Provide lunch and break coverage for other Case Aides
    • Provide clerical support to Senior Case Aides including but not limited to answering telephone inquires and sorting mail
    • Maintain a safe, clean and therapeutic environment for client care

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