Case Management Coordinator
The City and County of Denver - Denver, CO

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Each year, Denver Human Services provides desperately needed assistance to at-risk men, women and children in our community.

The City and County of Denver/Denver Human Services seeks focused, compassionate, professionals with high integrity and uncompromising standards to join our Case Management Coordination team.

Billingual Spanish Speakers HIGHLY encouraged to apply!!!

Our Vision : Partnering with our community to protect those in harm's way and help all people in need.

Denver Human Services helps and protects people of all ages. Our dedicated staff listen and advise and help people apply for public assistance programs. We protect abused and neglected children and adults by making sure they live in safe environments and help both individuals and families in crisis. In addition, we help connect people to community resources that can help them in a time of need.

Case Management Coordinators provide a wide range of services from determining eligibility for public assistance programs to connecting clients to other resources in a non-judgmental and supportive environment. If serving our diverse community, providing top-notch, compassionate customer service and being part of the solution appeals to you, apply now!

DHS provides intensive on-the-job and classroom training in an open and caring environment that fosters employee growth and advancement. What are you waiting for? Start your career with DHS today!

Please visit or click here, for more information on DHS.

Job Responsibilities:
Denver Human Services is now accepting applications for people interested in the Case Management Coordinator (CMC) Series. The CMC series processes eligibility for the public assistance benefit programs: SNAP, TANF, LTC, Medicaid, LEAP, and CCAP.

Below you will find a brief description and the minimum qualification required for each position. Please review these carefully, and use the information to best select the position(s) which you qualify for and are interested in. You may also click on the title of each position to view a more detailed job description and minimum qualification equivalency requirements.

PLEASE NOTE: This recruitment is an effort to build three levels of candidate pools within the Case Management Coordinator Series. This means we will use the answers you provide on your education, experience, job preference and skill sets, in addition to test scores and reference checks to determine eligibility and level of position you will be considered for. Please be as detailed as possible when answering the supplemental questions section of the application so that we can best determine your eligibility. Incomplete or incorrect answers can lead to disqualification. ‘See Resume’ is not an acceptable answer.

CMC I: Performs entry level eligibility work while receiving training in the applicable federal and state laws and county rules and regulations of financial eligibility for public assistance programs and develops the knowledge and skills to enter client information into a complex computer system.

For detailed job specifications please click here: CMC I

CMC II: Conducts extensive interviews to determine initial and on-going financial eligibility for public assistance programs, enters client information into a complex computer system, analyzes information against numerous public assistance programs and their related regulations, and refers clients to a variety of internal and external resources/services.

For detailed job specifications please click here: CMC II

Performs advanced level eligibility work that involves extensive client interaction, responds to case situations or programmatic issues that are either complex or time-consuming, maintains current information on programs and resources including county resources, community resources, and others, and supports the case team and others.

For detailed job specifications please click here: CMC III

A combination of test scores and minimum qualifications will be used to evaluate eligibility for the levels listed below.

CMC I: Graduation from high school or the possession of a GED Certificate, and two years of experience performing specialized/technical office support work.

Education/Experience Equivalency:
Additional appropriate education may be substituted for the minimum experience requirement.

CMC II: Three years of technical/specialized clerical experience including one year of experience at the type and level of a Case Management Coordinator I.

Education/Experience Equivalency:
Additional appropriate education may substitute for the minimum experience requirement except for the one year of experience at the Case Management Coordinator I level.

CMC III: Associates Degree, and two years of experience at the type and level of Case Management Coordinator II.

Education/Experience Equivalency:
Additional appropriate experience may be substituted for the minimum education requirement.

Additional Information:
Please apply by clicking above on APPLY or online at .

This posting will be used to create a master list of candidates eligible for consideration for the positions within the CMC Series. This list will be used to fill positions as they become available. Your qualifications as well as test scores will place you on the CMC Series recruitment list. You may be considered for any of the CMC positions within the Series for which you qualify. Positions may be on-call, limited, or regular and can be located throughout the City and County within the Denver Human Service agency. You will be required to re-apply each time this posting opens in order to continue to be considered for these positions. **************************************************** The City and County of Denver values leadership that influences the commitment, ability and willingness of employees to provide quality service to the citizens of Denver.
Classification Title, Pay Grade & Pay Range: Case Management Coordination Series
Title Grade Plan Min Salary Max Salary CMC I 615 H $15.98 - $23.33 CMC II 616 H $16.70 - $24.39 CMC III 617 H $17.46 - $25.50 Agency: Denver Human Services
To Apply : Please select the apply button at the top of this posting / visit .
Testing: Written
Background Check/Drug Testing: Candidates must pass a criminal background check, 10 year employment verification and education verification. Additional checks such as credit and drug testing may be required.
Probationary Period : The successful candidate will be required to complete a minimum six month probationary period (benefits will be active during this time) prior to attaining Career Status with the City.
Recruiters: LG