Case Management Supervisor
Salt Lake County - Salt Lake City, UT

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The respected Division of Youth Services is seeking for two experienced Supervisors who are not afraid take on difficult and hard to manage situations that come with treating youth with severe mental health issues. Staff will look to you to manage crises and take the lead on situations that get out of hand.
In addition to staff, the successful applicants will have numerous programs to supervise; this in turn will present opportunities for growth and development. The position is also rewarding as you see kids make changes in their personal lives and find success.

Position Description:
Provides supervision and direction to subordinate staff and coordinates work flow within the work unit.
Bachelor's degree from an accredited college or university in Social Sciences, Behavioral Sciences, Public Administration, or other closely related field; OR an equivalent combination of related education and experience.
Employees must pass a yearly criminal background check, maintain authorization to enter the jail, and maintain Division wide training requirements annually
Provides supervision and direction to case management staff including answering questions and resolving problems within the work unit
Creates a process for, and monitors, the assignment of caseloads to ensure appropriate supervision levels
Ensures that Case Managers perform intake, risk/need assessments, Pre-Sentence report investigations, maintains up-to-date monitoring of court requirements, and provides appropriate referrals to outside agencies
Reviews work performance (including PSR's as necessary), monitors accuracy and timeliness of case management activities, and conducts quality assurance audits
Participates in the interviewing and selection of staff within the work unit. Provides training, coaching, and on-going support for new and existing case managers
Conducts performance appraisals determining employees' achievement of performance standards/ expectations through direct observation, quality assurance reviews and agency statistical information
Schedules staff coverage to accommodate client services and workload needs by rearranging staff assignments where practical
Reviews and approves time & attendance, sick leave, vacation requests and other leave, while ensuring adequate coverage
Serves as a liaison/information source between the work unit, courts, other criminal justice agencies, treatment agencies, and the general public
Assists in the developing, writing, and implementation of internal policies, job descriptions, and guidelines in conjunction with Administration
Provides coverage in absence of Program Manager or other supervisory staff to assist in the smooth operation of the unit/division

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