Perform outreach, intake, on-going assessment, and develop individualized, goal-oriented service plans to enhance safety, stability and self-sufficiency for families and individuals
Assist individuals in achieving goals through on-site and home-based support; provide advocacy, information and referral concerning health, housing, public entitlements, family functioning and dynamics, substance abuse and other system issues or service needs; assist participants in the development and use of personal and community resources; teach and enhance problem-solving and self-advocacy skills
Mediate with landlords to achieve repairs, prevent evictions, and solve other housing problems; accompany tenants to Housing Court and advocate for fair outcomes to prevent eviction and achieve safe housing conditions
Provide crisis intervention and counseling, rotating 24-hour emergency cell phone coverage
Document all services provided to clients in writing; keep client files up to date; and provide regular statistical reporting on outcomes
Coordinate with Project Home and other University Settlement staff for quality control and integration of services
Assist in designing documents or forms for record-keeping and outreach purposes; assist in program planning, evaluation and administration
Assist in outreach and implementation of special projects related to community leadership development, agency advocacy, housing organizing activities, and/or local/state campaigns to address social justice issues at a more macro-level.
Conduct outreach to participants, community organizations and housing linkages
Perform other tasks consistent with this job description as assigned by the Director
Hours: 35 hours per week, generally business hours but flexibility required for emergency services.
- Bachelor's degree required (Social Work or related major preferred, but not required)
- Bilingual (Spanish) required
- Excellent communication skills (verbal and written)
- Organization and follow-through
- Knowledge of social welfare systems in New York City
- Ability to work within a culturally diverse community and as part of a team
- Tenacious advocacy skills and a commitment to "case to cause" direct services perspective
Salary: Low to mid-30s – depending upon experience, plus generous benefits package.