The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file found on Southwest Key Programs designated web-based program with supporting documentation maintained in physical file. The Case Manager maintains a flexible, organized and efficient work schedule and is subject to work more than a normal work day and be on-call to facilitate program services.
Conduct initial intake with client and family/guardian.
Ensure the timely completion of all Intake paperwork, Assessments and Individual Service Plans in accordance with Southwest Key Programs (SWK) policy.
Ensure all daily documentation is completed and entered into SWK database in a timely and efficient manner.
Maintain physical and web-based client files.
Establish and maintain therapeutic relationships with clients and families.
Facilitate and/or co-facilitate group counseling and recreation sessions.
Provide crisis intervention for clients and their families.
Provide weekly home visits with clients and families completing thorough documentation in SWK database system.
Ensure clients participate or are offered all components or services offered at the program.
Provide advocacy specified by Southwest Key Programs and contract guidelines.
A combination of one of the following:
Bachelor’s degree in a social service or related field with two (2) years experience working with at risk youth and their families; may include part time, volunteer or internship experience.
A Master’s degree in social services or related field.
Works well independently and as an effective team member.
Computer literate with working knowledge of Microsoft Windows (Microsoft Word, Excel), variety of online database systems.
Possess good verbal and writing skills.
Clear background check from appropriate entity
Must possess a valid state driver’s license, registration and maintain state mandated car insurance.
Well organized, meticulous and thorough in work habits.