Case Specialist II
MetLife - Oriskany, NY

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Job Title:

Case Specialist II

Job ID:



New York

Full/Part Time:




Job Location

Oriskany, NY

Job Description

Summary of Responsibilities:

Provides exemplary customer service by processing group disability income insurance claims in a timely and accurate manner.


Principal Responsibilities:

  • Manages assigned caseload of long-term disability (LTD) claims.
  • Determines whether to suspend, terminate, or pay claims.
  • Updates current claims records (inputs data).
  • Evaluates claimant eligibility via information received from claimant, attending physician, and employer.
  • Follows plans to closure.
  • Follows established claim policies and practices to resolve claims and issues.
  • Performs other related duties as assigned or required.
  • _________________________________________________________________________________

    Knowledge/Skills/Competencies Required:

  • Customer Service Skills required.
  • Disability claims handling and plan provision knowledge required.
  • Ability to prioritize work required.
  • High school diploma required.
  • Abstract thinking preferred.
  • Keyboarding skills preferred.
  • 2-3 years Insurance claims experience preferred.
  • Candidate has been identified.

    Business Category

    Americas Region

    Job Category


    Number of Openings


    Equal Employment Opportunity

    MetLife is proud to be an equal opportunity/affirmative action employer. We are committed to attracting, retaining and maximizing the performance of a diverse and inclusive workforce.

    How To Apply

    For immediate consideration, click on the Apply Now button below. You will be directed to complete an on-line profile which may take 15 – 20 minutes to complete. Upon completion, you will receive an automated confirmation email verifying you have successfully applied to the job.*LI-DNP

    MetLife - 17 months ago - save job - block
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