Working under general direction, support the Controller's Office by assisting the Head Cashier in carrying out all cashier-related functions and assisting with projects from the Controller and Senior Associate Controller.
Provide the daily operations of the Cashier's Office.
Review daily posting to general ledger.
Verify account classification on all deposits.
Perform daily verification that all deposits and disbursements were properly recorded.
Process, reconcile and make various types of deposits.
Perform the open and close processes for the cashier drawer including a daily reconciliation and balancing.
Perform daily reconciliation of non cash items.
Perform daily recording and balancing of student tuition payments.
Distribute student reimbursement, salary advance, petty cash, and student refund checks.
Inventory supplies for Cashier's Office.
Perform daily cashing, recording and verifying of petty cash vouchers.
Cash petty cash checks.
Safeguard all assets maintained in the Cashier's Office.
Provide excellent customer service to both internal and external customers.
Assist the Controller and Senior Associate Controller with projects as assigned.
Cross train with student account receivable.
Perform other duties as assigned.
Department: Reports and communicates activities in the Cashier's Office with Head Cashier on a daily basis. Contacts various people and departments in the Controller's Office to ensure correctness of all account transactions on a daily basis.
University: Communicates with various departments within the university on a daily basis to ensure correctness of all account transactions. Provide customer service to faculty, staff, and student.
External: Frequent customer service contact with the general public.
Students: Provide daily customer service to university students.
This position has no direct supervision of staff employees
Experience: 2 to 3 years of previous cashier/teller experience
Education: High school education
Excellent customer-service orientation
Must be able to interact with a wide range of individuals
Good oral and written communication skills
Accurate and detailed-oriented
High integrity and professionalism
Must be self motivated and have the ability to work as part of a team
Working knowledge of Microsoft Word and Excel a must; competence with email systems, internet and enterprise software is a plus
Ten key by touch
Ability to multi-task.
Conditions in the Cashier’s Office are much like a bank. The office must be open to the public within the posted hours and accuracy is essential due to the handling of cash.
In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.
Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
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