I Position Description
Title: Cashier I Days Off: Varies
Department: Cashier Status: Non-Exempt
Reports to: Department Lead / Store Manager
The primary responsibility of the Cashier I is to process customer sales of retail hardware goods using McLendon’s “Point of Sale” (POS) System, as well as provide McLendon’s legendary customer service by greeting and directing customers to the products they are looking for. This position works under close supervision and must work closely with customers and other Team Members.
Essential Duties and Responsibilities:
Cashiering – Accurately uses POS screens and procedures to complete customer transactions, including, but not limited to, sales, special orders, gift certificates, invoicing, no tax and discounts. Receives accurate payment for merchandise in the form of cash, check, credit, debit, store account and other alternative tender. Counts in money at the beginning and end of shift, as well as accurately completes necessary paperwork. Maintains cashier accuracy standard, requiring that cash drawers are balanced within +/- $0.30. Knows and conveys McLendon Return Policy.
Customer Service – Greets customers, acknowledges their presence and provides courteous, efficient and attentive service in a timely manner. Identifies customer needs and provides assistance with the handling of large or heavy items when necessary. Addresses customer questions and complaints, exercising tact and good judgment, including involving Cashier Lead and/or Management, as required, to resolve customer issues.
Product Knowledge –General knowledge of merchandise carried and where it is located in order to direct customers.
Loss Prevention – Identifes counterfeit currency and shoplifting indicators.
Housekeeping – Keeps counter areas clean, neat, stocked and organized.
Stocks and/or marks prices of nearby merchandise, as necessary and as time allows.
Puts away returned merchandise to store shelf in appropriate department.
Answers store phone.
Performs other duties as needed.
One (1) year cashier experience preferred.
Must be able to stand, walk, bend and lift merchandise up to 35 pounds for the majority of the workday.
Must be a quick learner.
Must have basic computer knowledge to include general typing and 10 key skills.
Must have the ability to read and write English and have proficient math skills.
Must be dependable. Due to the nature and responsibilities of this position, dependable regular attendance is required.
The foregoing statements are intended to describe the general nature and level of work being performed. They are not intended as an exhaustive list of all responsibilities, duties and skills required.
McLendon Hardware, Inc is an Equal Employment Opportunity organization, committed to building a diverse staff team equipped with the knowledge sets and skills needed to provide Legendary Customer Care to each of our customers.
McLendon Hardware is a regional, retail home improvement company in the greater Puget Sound area in Washington state.