Cell Phone Administrator Job
Time Warner Cable 3,027 reviews - Austin, TX

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Posting Job Title Cell Phone Administrator Requisition # 143675BR Posting Location Austin, TX, US Area of Interest Information Technology Services
Position Type Full Time Posting Job Description JOB DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

Responsible for tracking, receiving and distributing of all cell phone devices. This includes cell phones, BlackBerry's, PDA's and air Cards as well as corresponding accessories.

Provide full-time support for all cell phones, PDA's, Blackberry's and air cards. This will include such tasks as repairs, upgrades, installation and configuration, etc.

Provide full-time cell support. Tasks will include the installation, removal, and configuration of multiple cellular devices.

Perform billing reconciliations with cellular vendors to ensure appropriate charges and credits.

Responsible for all input into the billing tracking database.

Create and generate regular departmental and finance reports.

Must be able to work independently as well as with a team.

Ability to work with end users to investigate and resolve all cell phone hardware and software issues while ensuring customer satisfaction.

Research and evaluate the latest cell technology and make recommendations.

Occasional evening and weekend work may be required.

Associates degree in Business Administration or equivalent experience

2-3 years full-time experience Microsoft Access and Excel

Knowledge of Microsoft Office and Internet Explorer. FCC Unit_TWC HQ449 Controlling Establishment ID 00250 - Austin 11921 MoPac

About this company
3,027 reviews
Time Warner Cable (TWC) makes coaxial quiver. The company is the #2 US cable company, after Comcast, with operations in 28 states. Its core...