The Center Manager is responsible for the day-to-day activities of USO Nashville, ensuring continued growth and expansion of a financially viable, self-sustaining operation. This position provides leadership for staff and volunteers at USO Nashville to
offer a warm, friendly, inviting environment for troops and their families while simultaneously enhancing bottom line results.
Provide active leadership in procurement and growth of financial and other in-kind resources necessary for center operations, including but not limited to development and fundraising initiatives and activities.
Manage operational procedures, including but not limited to performing activities related to providing a cost-effective, safe, welcoming, clean and well-maintained environment.
Actively manage full-cycle human capital activities including recruitment, supervision, training & development and recognition for staff and/or volunteer workforce. Ensure delivery of excellent customer service.
Develop, improve and maintain working relationships with US Military and local business community leadership.
Oversee planning, delivery and quality of programs, services, equipment and events within budgeted limits. Identify and implement improvements that achieve USO Standards of Excellence.
As directed by regional leadership, perform and monitor financial activities, including but not limited to creation and execution of operating budget, sales and/or other income, banking transactions.
Prepare, review and present reports, including but not limited to financial, operational and statistical reports. Create and/or maintain records required for local procedures and activities.
Drive and operate motor vehicles (12 passenger or smaller).
Bachelor’s degree in business or related field.
3-5 years experience in a supervisory role. Demonstrated ability to create and lead high-performing teams. Relevant experience in a multicultural and/or global organization preferred.
Strong interpersonal and customer service skills. Ability to maintain clear, frequent communication with USO leadership.
Demonstrated proficiency interpreting and understanding P&L statements. Ability to perform basic accounting functions including cash handling and budget reconciliation.
Demonstrated proficiency in written and oral communications as well as knowledge of various software programs including but not limited to Microsoft Word, Excel, PowerPoint, Access and Outlook.
Demonstrated initiative/self-motivation, attention to detail, organizational and time management skills.
Ability to obtain and maintain valid driver’s license.
Ability to lift and carry up to 50 pounds.
Must be a strong advocate of the USO’s mission to support active duty military and their families.
This is a part-time position based on 29 hours per week located in Nashville, TN. Preference will be given to local candidates within commuting distance to the location.
Relocation Assistance is not provided for this position.
Resume is required for full consideration.