To control access by all persons into and out of the secure perimeter of the facility. Monitors all safety and security systems within the facility including radio, fire, and other security systems.
Controls and monitors access by all persons into and out of the secure perimeter of the center. Monitors safety and security systems within the facility including the visiting area, radio transmissions, and receiving/directing inbound calls, and monitor locations, where juveniles and staff are present via camera (excluding sleeping quarters, unless approved by Superintendent for suicide precautionary purposes).
Monitoring the entering and exiting of juveniles on elevators, going to lock-up and court.
Operate all electronic and fire emergency equipment located in Central Control and to contact emergency support agencies--fire, police, ambulance, etc, in event of an emergency.
To maintain the Center's key control and handcuff control system. Complete daily key and radio accountability, fire and evacuation drill, and completing prescribed reports and documentation accurately, neatly, and in a timely manner.
To assist with providing backup to staffing at the receptionist desk. To accept and screen incoming phone calls in the absence of the Receptionist.
Appropriately exchange information to incoming Central Control Attendant.
All other duties as assigned.
High School Diploma or equivalent with College degree in human services related area or equivalent experience preferred. Must be 21 years of age. Good interpersonal relationship skills. Ability to professionally relate to almost all center staff, professional staff, visitors, and youth. Must use good judgment in handling confidential information and able to respond quickly with accuracy in crisis situations. Basic computer skills, with ability to operate a computer database system. Knowledge of emergency equipment is an asset. Neat appearance and pleasant disposition. Good oral and written communication skills. Ability to handle multiple tasks in a periodically fast paced environment.