Join the pioneer of cloud-based services. Broadview Networks ranks 28th on the Information Week 500 list of top technology innovators and is the 65th largest privately held company in New York. We lead the industry in helping companies leverage various technologies, including our patented cloud-based platforms, to ensure business continuity.
Broadview ranks in the top 10 providers of business VoIP services, with over 100,000 business people relying on our OfficeSuite phone system every day. We consistently win awards for our innovative services, including recently being named Small and Medium Sized Business Service of the Year by an independent panel of judges from top-tier news outlets including ABC, Businessweek, Computerworld, eWeek, Financial Times, Forbes, FOX News, Network World, PC Magazine, and USA Today. Plus, we back up every customer and every service with award-winning customer service and support that is available 24X7X365.
Unlike other providers, OfficeSuite and our cloud computing services are incredibly easy to use for both employees and administrators. We provide full enterprise-grade services and unique features to companies nationwide. Our cloud services are incredibly flexible and can scale quickly as organizations change.
We are currently seeking a Central Office Technician II who will be responsible for maintaining a highly reliable network of systems including the Central Office switch, carrier and transmission devices and all other auxiliary equipment.
Specific accountabilities include, but are not limited to:
Maintain digital switches in the Central Office environment
Install new service and exceed customer expectations
Perform circuit trouble diagnosis and corrections with little to no supervision
Read, interpret and correct wiring and circuit layout records
Interact with other departments to resolve customer issues
Advanced skills and understanding of test equipment used in turn up and fault isolation
Advanced knowledge of basic electricity and electronics
Good oral and written communication skills
24/7 availability when performing on-call duties
Proficient computer knowledge in a Windows environment
Well versed in digital switching, carrier principles and transport hierarchy (DS0-OCXXX)
Must be physically able to work in confined spaces, kneel, squat and stand for extended periods of time in order to perform wiring and installation duties
Experienced and proficient with the Lucent 5ESS, Nortel DMS, LCS and DEX-600 platforms, Titan 5500, Alcatel 1631, ADTRAN 4303and 532L systems
Associates degree in telecommunications or equivalent work experience
6+ years experience working in a Central Office or Field Technician role
Broadview Networks is an Affirmative Action / Equal Opportunity Employer M/F/H/V.
To apply for this position, e-mail your resume to firstname.lastname@example.org
Broadview Networks is a network-based business communications provider serving customers nationwide with local and long-distance voice and...