Centralized Scheduling Rep
Longmont United Hospital - Longmont, CO

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General Purpose: Complete scheduling and pre-registration for patients; verify patient’s insurance eligibility, benefits and liability prior to service. Obtain insurance authorization for procedures when required. Education or Formal Training: (Certifications ) High School diploma or equivalent. Knowledge and Experience : One year experience in one or more of the following areas is required: registration, scheduling and/or pre-certification experience in a healthcare setting; previous customer service experience required; must be proficient working with various computer systems and comfortable using multiple simultaneous systems; knowledge of third party payers preferred. Basic understanding of or willingness to learn medical terminology preferred; speak and understand Spanish preferred. Ability : Demonstrates effective communication and interpersonal skill; demonstrates exceptional service in-person and over the phone; think critically, multi-task and work as a team player; detail oriented and understands process workflow; ability to follow written protocol/procedures/policies; ability to establish and maintain effective working relationships across the healthcare continuum; maintain private and confidential information according to applicable laws and Longmont United Hospital standards; learn and understand new technologies.
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