Change Management Analyst
American Modern Insurance Group, Inc. - Amelia, OH

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Responsibilities:
KEY JOB RESPONSIBILITIES/JOB DESCRIPTION

Works as a liaison with various business areas including Underwriting, Contact Center, IT, Legal, and Marketing & Communications to facilitate change management activities relating to system, process or product changes. Activities include requirements research, training and communication development, facilitating training and leading user experience initiatives.

Qualifications:
KEY JOB RESPONSIBILITIES/JOB DESCRIPTION
Responsible for facilitating change management activities related to system, process or product changes, working with all levels of the organization. Will utilize standard change management methodologies and tools with a strong emphasis on development of communication & training material, process analysis, and facilitation of meetings & training sessions.

QUALIFICATIONS

EXPERIENCE
Required: 5+ years Change or Project management experience or comparable experience (Training, HR, Communications field)
Preferred: 3+ years in Property/Casualty insurance industry

KNOWLEDGE & SKILLS
Required: Excellent project or change management skills, communication/presentation & analytical skills, dealing with ambiguity, drive for results, independent thinking
Preferred: Experience in training design & facilitation

EDUCATION
Required: Bachelor's Degree
Preferred: Change Management Certification or PMI Designation, P&C Insurance designations (CPCU, AINS)

OTHER: Proficiency in MS Word, Excel and Power Point, and Visio required. Preferred experience in Sharepoint and Live Meeting.

American Modern Insurance Group, Inc. - 10 months ago - save job - block
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