This position is primarily responsible for managing all engineering/maintenance operations, including maintaining the building, grounds, and physical plant with particular attention towards safety, security, and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance, and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
Develops and maintains a schedule and budget for the assigned engineering project.
Provides reports on the status of project milestones and adjusts schedules accordingly.
Controls expenditures within limitations of budget.
Supervises day to day operations of Engineering.
Establishes and maintains open, collaborative relationships with Grand Performers and other department leaders.
Strives to improve service performance.
Celebrates successes and publicly recognizes the contributions of team members.
Provides feedback to Grand Performers based on observation of service behaviors.
Supervises Grand Performers’ ability to execute department and hotel emergency procedures.
Manages department’s controllable expenses to achieve or exceed budgeted goals.
Ensures hotel policies are administered fairly and consistently.
Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.
Maintains and operates equipment at optimum effectiveness, efficiency, and safety.
Establishes and manages an effective room’s maintenance program.
Ensures regulatory compliance to facility regulations and safety standards.
Establishes priorities for total hotel maintenance needs.
Empowers Grand Performers to provide excellent customer service.
Maintains accurate logs and records as required.
Ensures disciplinary procedures and documentation are completed according to the Progressive Discipline Policy.
Does effectively plans, schedules, and evaluates preventative maintenance programs.
Handles guest problems and complaints effectively.
Inspects and evaluates the physical condition of facilities in order to determine the type of work required.
Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
Selects and orders or purchases new equipment, supplies, and furnishings.
Manages Grand Performers in the Engineering Department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE:
Master's degree (M. A.) or equivalent; or seven to ten years related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
To perform this job successfully, an individual should have knowledge of Database software; Design software; Internet software; Manufacturing software; Order Processing systems, Spreadsheet software, and Word Processing software.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles; toxic or caustic chemicals and risk of electrical shock. The employee is frequently exposed to wet and/or humid conditions (non-weather); working near moving mechanical parts; outdoor weather conditions; extreme cold (non-weather) and extreme heat (non-weather). The employee is occasionally exposed to vibration.
The noise level in the work environment is usually moderate.
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