Catawba County seeks an innovative and creative leader with strong collaborative skills to become our next Chief Information Officer. The Information Technology Division, nationally recognized as progressive (having won multiple awards including Top Digital County from the Center for Digital Government, NCACC’s Outstanding County Program for Use of QR Codes on Building Permits, and a NACO Award for County Government Wireless Broadband, among others) includes oversight of both traditional Technology functions and the 911 Communications Center. Specific functions within this department include Information Technology, GIS, and Communications Center. Duties include administration and management of all aspects of departmental operations, including financial, budgetary, and personnel management. |
The responsibility of the CIO is to establish, recommend, and implement the County’s technology vision and develop and maintain a strategic direction for the Technology department. As the CIO, you will be responsible for fostering customer-focused collaborative working relationships with internal departments and external governmental, non-profit and private-sector agencies and organizations. Understanding the business and technology needs of the functions, population served, and citizens of the county and its government is critical. Overseeing development and implementation of new technologies is a responsibility. Through this management oversight, you will be expected to improve both citizen access to county services and information as well as the efficiency and effectiveness of county departments Coordination, advice, and guidance are parts of your role at CIO.
THE COMMUNITY: Located in the beautiful foothills of North Carolina, Catawba County provides an outstanding quality of life for its diverse population of 154,000 citizens. It is a vibrant county, home to Lenoir Rhyne University, the Appalachian State University Center at Hickory, and Catawba Valley Community College. Throughout its history as well as today, Catawba County has retained its city as well as small-town friendliness, its sense of place and historic roots, evidence of care for the natural environment, and the thoughtful integration of commercial areas with the fabric of the county. Our community is a historically rich and diverse area with access to a plethora of engaging activities making it a great place for both families and singles to live, work, and play. Activities include sports (Hickory Crawdads Baseball, several golf courses, and the Hickory Motor Speedway), recreation (3 lakes and many parks), culture (Hickory Museum of Art, Western Piedmont Symphony, Green Room Theatre), and education (Catawba Science Center and Catawba County Historical Museum). Catawba County, the center of the Greater Hickory Metro area, is conveniently located within a one hour driving distance to Charlotte, Asheville, and Winston-Salem, North Carolina.
· To serve as department head, and to serve other departments by developing a vision for technology and developing a means of implementing.
· Work to develop collaborative relationships with internal and external agencies to identify and implement technology initiatives that are beneficial to Catawba County and its citizens.
· Work as a change agent to identify opportunities to use technology to improve citizen access to services, business process efficiency, and customer service within the organization and throughout the community.
· Collaborate with management by giving voice to the perspective of how technology can impact long-range planning for the organization and to ensure that organizational goals and objectives and technology align properly.
· Direct the ongoing planning process for technology needs throughout the County, anticipating and incorporating relevant technology trends into the department’s strategic direction. Establish priorities and means of improving efficiency & service delivery. Develop budgets & resources to implement.
· Manage the selection & implementation of technology solutions (both within the organization and for partner municipalities for whom the County provides service).
· Develop a strategic plan & vision for technology, including telephone systems, 911 communications center and technology divisions (GIS, ITC and Network)
· Supervision support & maintenance of existing technology, focusing on departmental needs & resources. (Includes both internal and external contract management function.)
· Oversee education/awareness to departments to help them in planning & implementing
· Research new technologies & possible applications for the County
· Administer the department’s personnel, budget and finance needs
· Ability to productively react to change and handle other essential tasks as assigned is integral
· Bachelor’s Degree in Information Systems, Business/Public Administration, or a closely related field and 5 years of directly related experience, preferably at the supervisory or management level; OR
· An equivalent combination of education and experience
· Creativity and innovation with exceptional initiative to strategically plan, communicate, and carry out vision
· Dynamic communication and interpersonal skills, strong in relationship building, collaboration, negotiation, and public speaking
· Outcome-focus with the ability to see the total program, applications, and impact on end users
· Project portfolio management skills
· The ability to connect disparate ideas to form new products and services
· Cross-organizational astuteness
· Master’s Degree in Information Systems, Public Administration, Communications or related field
· CGCIO Certification desired
Catawba County - 15 months ago
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