Chief Information Officer
Railroad Retirement Board - Chicago, IL

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The Railroad Retirement Board (RRB) is seeking an individual to head up its Bureau of Information Services and to serve as technical and policy advisor to the senior executives and Board members on Information Technology (IT) systems and automation at the RRB.

The incumbent reports directly to the RRB's three-member Board. This position is a career reserved position in the Senior Executive Service (SES) and is located at our national headquarters in Chicago, Illinois.


The National Defense Authorization Act for Fiscal Year 2004 established a performance-based pay system for members of the Senior Executive Service (SES). The SES pay range has a minimum rate of basic pay equal to 120 percent of the rate for GS-15, step 1 and the maximum rate of pay is equal to the rate for Level III of the Executive Schedule.

The Board will determine the starting salary, within the salary range above, based on the selected candidate's qualifications .
  • U.S. Citizenship Required
  • Be sure to read the 'How to Apply' section and submit required documents
  • Males born after 12/31/59 must be registered with Selective Service

DUTIES: The Chief Information Officer (CIO) is responsible for the following:
  • Oversees and manages all automated information processing activities of the Railroad Retirement Board (RRB).
  • Provides executive leadership, direction and coordination to the design, development, procurement requirements, implementation, and maintenance of the agency's Automated Data Processing (ADP) systems.
  • Develops overall goals and objectives for the agency's information processing capability and is responsible to the Board members for their attainment.
  • Develops strategic ADP systems plans, updating the agency's long-range Strategic Information Resource Management (IRM) Plan and IT Capital Plan.
  • Designs and implements systems modernization plans for ADP and telecommunication systems including local and wide area networks (LANS and WANS).
  • Maintains comprehensive oversight and administration of critical agency systems operations, determination of ADP systems priorities among programmatic areas to ensure effective use of resources, evaluation of advanced ADP technologies for use in the agency and management of the RRB's overall ADP resources.
  • Participates in the investment review process for information systems, monitoring and evaluating the performance of those information systems on the basis of applicable performance measures.
  • Serves as the senior official responsible for the agency activities required by the Paperwork Reduction Act, the Privacy Act, and Office of Management and Budget Circular No. A-130 (Management of Federal Information Resources).
  • Oversees the overall direction of the agency-wide enterprise architecture activities for the purpose of establishing an information infrastructure that allows interoperability among various information systems.
  • Serves as a Member of the Executive Committee.

QUALIFICATIONS REQUIRED: The Board shall appoint as the Chief Information Officer, an individual with demonstrated ability and experience at a senior management level, in directing Information Technology (IT) activities in a large organization and who meets the Executive Core (Qualifications (ECQs), Mandatory Technical Qualifications (MTQs) and 5-years experience in Systems Environment listed below. Your applica tion must demonstrate that you possess these qualifications.

Applicants MUST have demonstrated progressively responsible leadership experience that is indicative of senior executive level managerial capability and directly related to the skills and abilities outlined under Executive Core Qualifications (ECQ's) and Mandatory Technical Qualifications (MTQ's). Typically, experience of this nature will have been gained at or above the GS-15 grade level in the Federal service or its equivalent with state or local government, the private sector, or non-governmental organizations. Failure to meet this basic qualification requirement and all executive and technical qualification factors defined below, automatically disqualifies an applicant.

Applicants for an initial SES career appointment must clearly demonstrate that they possess the broad executive core qualifications needed to succeed in the SES. The Office of Personnel Management (OPM) is required by law to review the executive qualifications of each new career appointee to the SES prior to appointment. Therefore, failure by non-SES members to address each of the required ECQ's and MTQ's will result in disqualification of your application. Please provide examples that are clear, concise, and emphasize your level of responsibility, the scope and complexity of programs managed, program accomplishments, policy initiatives undertaken, the results of your actions, and level of your contacts. All qualified candidates will be evaluated on the relevance of their experience, education, training, self-development, honors, awards, and outside activities. Career Senior Executive Service Members who apply are expected to address only the MTQ's.

Your ECQ statement must not exceed ten pages in length.


ECQ 1 - LEADING CHANGE: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

ECQ2 - LEADING PEOPLE: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and support constructive resolution of conflicts.

ECQ 3 - RESULTS DRIVEN: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.


  • - BUSINESS ACUMEN: The ability to manage human, financial, and information resources strategically. ECQ 5 - BUILDING COALITIONS: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. OPM’s Guide to the Senior Executive Qualifications provides detailed information on the Executive Core Qualifications. Mandatory Technical Qualifications: Significant hands-on technical experience (to include troubleshooting and problem resolution) in several major IT functions, such as application development, information security, network management, architecture and infrastructure, storage and email systems and help desk operations.
  • At least 6 years of experience managing IT professionals with an array of skills and experience and the ability to help select, develop and manage a diverse workforce.
  • Thorough understanding of long-range strategic planning, both for an entire organization and specific Information Resource Management (IRM) needs, and capital planning for equipment, preferably for IT Investments. This also includes the ability to integrate the results of that planning, especially capital investment, to the overall budget, financial management and program management decisions/processes, and to adapt to a changing environment but ensure stable IT functions.
  • Use of comprehensive, disciplined analysis to review IT capabilities and their relationship to business processes. Examples include benefit-cost analysis, return on investment and benchmarking against comparable processes or systems as to cost, speed, productivity and quality of outputs.
  • Project management experience across the system development life cycle, particularly with new technologies and complex implementations of both hardware and software.
  • Extensive knowledge of the concepts and technical issues in IT planning, IRM systems acquisition and software development. In addition, must possess excellent oral and written communication skills to effectively convey complex technical information to a non-technical audience clearly and persuasively.
  • Systems Environment:
  • Centralized data center, operating an IBM z9 2096-S07 L03 mainframe under z/OS, providing 7/24 batch and on-line services.
  • Technical support and administration of the RRB's use of nationwide communications networking services; GSA NETWORK; Century Link; CISCO Virtual Private Network.
  • Centralized database management and data communications systems (CICS; Microsoft SQL). IBM-DB2.
  • Application development staff of 70, supporting mission-critical legacy COBOL and CICS systems of approximately 7 million lines of code, agency website, web applications for railroad employee benefits and railroad employers and several commercial off-the-shelf software packages.
  • Centralized WAN/LAN operating under Windows/2000/2003/2008 environment.
  • Agency wide intranet.
  • Third-party Internet services provider and web hosting services.

  • Preferred qualification, in addition to mandatory technical qualifications above, includes a graduate degree in information technology, computer science, business or related field.

    This agency provides reasonable accommodations to applicants. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

    HOW YOU WILL BE EVALUATED: You must meet and address the mandatory executive and technical qualifications listed on this announcement. You will be evaluated on the quality and extent of your total accomplishments, experience and education. Your application package will be evaluated and ranked by the Executive Resources Board (ERB), which will invite interviews of the highly qualfied candidates, then review the results and make recommendations. Unless you have already been certified by a Qualifications Review Board (QRB) in the past, your ECQ's must be certified by a QRB before appointment can occur.

    Please refer to qualifications required above for a description of information that must be submitted.

    BENEFITS: The Railroad Retirement Board offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees. To find out more about benefits as a Federal employee click here:

    • Salary for Senior Executive Service positions varies depending on qualifications
    • Selected candidate will be subject to a one-year probationary period in the Senior Executive Service unless the required probationary period has been served
    • Selected candidate is required to file a Financial Disclosure Report, OGE-278 within 30 days after his/her appointment, in accordance with the Ethics in Government Act of 1978
    • Occasional travel will be required
    • Veteran's Preference does not apply to the Senior Executive Service
    • The incumbent is subject to successful completion of a background investigation

    The Notification and Federal Employees Antidiscrimination and Retaliation Act of 2002 (No FEAR Act) requires agencies to provide a notice to all job applicants and new employees about their rights and remedies under antidiscrimination and whistleblower laws. You may view this notice here: .

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