Reporting to the President of Orlando Regional Medical Center (ORMC), the Chief Operating Officer is responsible for the integration of the Orlando Health Strategic Plan with ORMC Operations.
Essential Functions of the Position include but are not limited to:
Provides management oversight for the development of high quality and cost effective programs and services within ORMC.
Exercises management responsibility over the hospital operations to ensure that the needs of patient, physicians and team members are addressed appropriately. This will be done either directly or indirectly through delegation to other management staff.
Participates in the development and oversight of the ORMC budget.
Develops new business strategies to enhance market share and overall performance.
Prepares reports, performs analysis and review of services provided to ensure quality, cost effectiveness and appropriateness in the designed departments.
Coordinates with chief medical officer, medical directors, medical staff members to ensure necessary input and evaluation of services, as well as strategic initiatives.
Ensures structure of high performing management team with clear accountabilities in all areas within ORMC operations. Hires and retains the right people in the right jobs.
Ensures that departments are properly organized, managed, supervised and staffed.
Ensures culture of customer services throughout operations.
Ensures that operations conform to local, state and federal governmental regulations.
Establishes and maintains an open communication process throughout the corporation that reaches patients, visitors, families and team members, such that each feel they are treated special each time they have an encounter at ORMC.
Experience Requirements: Eight (8) years of management experience in a healthcare setting, to include at least two years as an Administrator/Director level or equivalent role.
Education Requirements: Masters Degree in Business, Health Administration or a related field.