is responsible for planning and implementation of programs to support SGC’s strategic plan; the development of executive staff; and oversees the operation of all
gaming, resort and hospitality operations. The COO advises the President/CEO with regards to strategic direction, financial performance, and other pertinent developments.
All duties are to be performed within the guidelines of the Seneca Gaming Corporation’s policies and procedures, Internal Control Standards and objectives.
Must be 18 years of age or older upon employment.
Must have a relevant four (4) year college degree from an accredited college or university. Post graduate business, finance or legal degree preferred.
Requires a broad knowledge of casino gaming/hotel operations, with a minimum of ten (10) to fifteen (15) years of previous casino gaming and hotel executive management experience, which shall include General Manager experience for a hotel/casino resort facility at least comparable in size and complexity to Seneca Niagara.
Requires previous experience overseeing Human Resources and IT functions.
Requires excellent communication, organizational, management, analytical, career development, budgeting and resource development and strategic planning skills.
Experience with casino expansions and openings and business acquisitions preferred.
Individual must be a result and goal oriented professional.
Understanding of the casino internal controls and requirements of the Compact with the State of New York required.
Applicant must be able to substantiate a safe driving record within the parameters acceptable to our liability insurance carrier.
Ability to concisely define issues and to draw conclusions and action plans providing effective solutions.
Must have strong performance management and leadership skills.
Demonstrate fairness in all decisions.
Possess ability to instill pride and personal responsibility to employees.
Strong financial and analytical skills.
Must be proficient in planning, organizing and coordinating activities and resources.
Language Skills and Reasoning Ability:
Must possess excellent communication skills.
Ability to write routine correspondence and to speak effectively to the public, employees and customers.
Must have the ability to deal effectively and interact well with the customers and employees.
Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Physical Requirements and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an environment where smoking is permitted.
Must be able to stand, walk, and move through all areas of the casino.
Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.