Chief Operating Officer (COO)
Hanover Research - Washington, DC

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Hanover Research - Chief Operating Officer

Hanover Research is a global information services firm providing knowledge support to both for-profit and non-profit organizations. Through our unique, fixed-cost model we provide customized, timely, and authoritative research and advice enabling our clients to make informed decisions, identify and seize opportunities, and heighten their effectiveness.

Hanover Research is actively recruiting for an experienced manager and leader to serve as Chief Operating Officer for our rapidly growing company. This individual will report directly to the Chief Executive Officer and will be responsible for ensuring that business operations are efficient and effective, providing exceptional management of all company resources. The candidate must have a proven track record of success in facilitating change and development within a growing organization, and must possess the managerial skills needed to accelerate improvement within the high-energy, high-expectations environment of Hanover Research.

Location: Washington, DC

Primary responsibilities will include the following:
Oversee day-to-day operations across multiple company departments;
Advise key members of senior management on planning, priorities, and policy matters;
Manage company-wide policy formulation;
Implement appropriate polices, internal controls, and other necessary procedures;
Oversee, direct, and organize the work of multiple teams;
Foster an environment that will support the recruitment and retention of exceptional employees;
Contribute to the development of the company's strategic goals and objectives and monitor this operational performance;
Ensure the company meets necessary regulatory compliance standards and quality accreditations as required;
Represent Hanover Research to various professional, civic and governmental organizations
Execute special projects and travel as needed.

The following skills and attributes are highly desired:
Outstanding oral and written communication skills;
Outstanding executive presence;
In-depth knowledge of financial management, strategic planning, and operational goals;
Strong command of the English language and demonstrated writing skills;
Excellent problem-solving skills;
Demonstrated ambition and ability to be a self-starter;
Proven process management in a high-activity environment;
Ability to supervise the goals and timelines of multiple reports across varying departments;
Understanding of and experience with current trends in the market research industry;
Ability to conduct productive needs-based discussions with company executives;
Ability to work quickly and independently with minimal guidance or oversight.

Minimum Education Required:
A Bachelors' degree in Business, Accounting, or related fields.

MBA or Masters' Degree highly advantageous.

Minimum Experience:
8-14 years of full-time work experience in a managerial role, preferably with experience in operational and financial oversight.

If you feel that you meet these qualifications, please apply online at:

Please include a resume and detailed cover letter outlining your experience, required salary and availability.

Applicants failing to include a cover letter will not be considered.

Hanover Research is an Equal Opportunity Employer. While all applications will be reviewed, we regret that only applicants selected for an interview will be contacted.

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