The primary objective of this position is to oversee Children’s Programs for Feeding South Florida (FSF), which includes the stabilization and expansion of current programs, the research and creation of new ones, and outreach and grant coordination associated with the programs. The Children’s Program Manager advocates for the children of FSF’s quad-county service area, serving as the liaison between community partners and FSF. As part of the Partner Services Department, this position helps identify distribution and partnership opportunities for Children’s Programs throughout the Partner Agency (PA) network, while ensuring the policies and guidelines of FSF; Feeding America; Florida Department of Agriculture; and Department of Health are all met, as they relate to the PAs and Children’s Programs. Additionally, this position will supervise all Children’s Program staff, ensuring all job functions are met and gaps are filled as needed.
Oversee, maintain and expand current Children’s Programs, and research, expand, and implement new ones.
Provide regular, timely, thorough, and accurate reports including spreadsheets, presentations, and narratives, as needed by external and internal parties. This includes preparing for any and all audits of FSF, grant requirements, demographics, and distribution information.
Serve as expert on local, state, federal, and other policies effecting Children’s programs. This includes knowledge of current and proposed legislation and government reimbursement programs such as Summer Food Service, After School Snack, and After School Meals.
Provides reporting and documentation assistance to partner sites to ensure the accurate and timely reporting of attendance, product counts, etc. Maintain all qualifying paperwork of partner sites.
Lead outreach initiatives to engage new partners, while coordinate with the Compliance & Capability Department to identify PAs interested in, and capable of replicating or participating in FSF Children’s Programs
Provide excellent customer service and communication to partner sites including a timely response to phone calls and emails.
Serve as liaison between partner sites, government entities, and anyone involved with the implementation of Children’s Programs and FSF. This includes coordinating with school districts, child advocates, and others involved with providing service to underserved children.
Coordinate with Nutrition Education and Physical Activity programs to bring multiple services to sites, partners, children, and the community.
Conduct trainings of new sites, visit existing sites as necessary, and ensure partner compliance with all FSF and other policies and procedures.
Regular survey children, guardian, and sites to assess product and program satisfaction and efficacy. This includes the collection and analysis of survey results.
Assist Director of Partner Services as needed.
Clearance to work with children (includes fingerprinting and background check)
Program Management experience of vulnerable populations
Ability to take initiative and see projects through from start to finish.
Sensitivity to diverse populations with the ability to serve people in a compassionate, patient, friendly, and courteous manner, showing sincere interest in people’s concerns.
Strong communications skills, both written and verbal, with comfort and ability to speak publicly.
Ability to ensure policies and guidelines are met.
Ability to manage time efficiently and to work independently with minimum supervision.
Ability to work cooperatively with other staff, volunteers, and agency personnel.
Experience and comfort with training and teaching others.
Experience and comfort leading and supervising others.
Ability to work under pressure in a fast-paced environment with multiple deadlines and responsibilities, while simultaneously maintaining composure and ensuring excellent customer service.
Attention to detail, accuracy, and deadlines.
Strong moral compass including the ability to exercise good judgment and discretion, including a demonstrated impartiality to certain organizations, agencies, groups, or individuals.
Strong computer skills with proficiency in Microsoft Office.
Strong grammar, spelling, and math skills
Positive attitude, flexibility, and good sense of humor
Possession of a current and valid, Florida’s driver’s license, liability insurance and a clean driving record. Must have access to reliable transportation.
School District experience
Children’s program experience
After School program experience
Survey and data analysis
Bi-lingual (English/Spanish or English/Creole).
Feeding America - 2 years ago