Citrix Engineer
Siemens Enterprise Communications - Rochester Hills, MI

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Siemens Enterprise Communications Managed Services Division Citrix Engineer

As a Citrix Engineer you will be part of the Siemens Enterprise Communications Managed Services team representing the IT infrastructure services supporting mission critical systems on behalf of Siemens Enterprise Communications for our $3 billion dollar major academic healthcare organization in southeast Michigan. This position is required to fill the demand of our ever growing Application Virtualization environment.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
  • Windows Citrix server design (focused on Citrix XenApp), build, installation and configuration based on Microsoft and 3rd party applications
  • Create Logical and Physical designs of new environments, and will also need to provide RTS Maintenance and Break/Fix production support coverage
  • Develop, maintain and support the organization's technical infrastructure, hardware, and system software components for moderately complex projects
  • Perform configuration, debugging and support for multiple infrastructure platforms on moderately complex projects
  • Perform installation, maintenance and support of system software, hardware and infrastructure and user support for moderately complex projects
  • Perform root cause analysis for service interruption recovery; create preventative measures and present to management
  • Provide technical direction to System and Associate Engineers, Operations Specialists, and contractors
  • Ability to present ideas and manage projects
  • Interface with Business Stakeholders on complex projects
  • Interface with Business Stakeholders on all applicable projects
  • Update manager on all escalated issues

NATURE AND SCOPE
  • Typically reports to Manager, Wintel & Virtualization
  • Responsible for helping others and providing on-the-job training or guidance

ENVIRONMENTAL JOB REQUIREMENTS
  • Located in a comfortable indoor area
  • Any unpleasant conditions would be infrequent and not objectionable
E SSENTIAL SKILLS

EDUCATION REQUIRED

The knowledge, skills and abilities typically acquired through the completion of an Associate or Bachelor's degree

YEARS OF RELEVANT WORK EXPERIENCE - 5

ADDITIONAL QUALIFICATIONS

Expert Knowledge and experience with computer hardware, operating systems and system software

PREFERRED QUALIFICATIONS

Required Technical Skills:
  • Thorough understanding of Windows 2008 (R2) Operating System and Citrix XenApp
  • Hands-on experience with server hardware technologies is preferred
  • Solid understanding of AD, Network and SAN technologies
  • Minimum of 3 years experience with Citrix technologies such as Presentation Server, XenApp, Web Interface, and Netscaler
  • Experience packaging and deploying applications within a Citrix environment
  • Experience with Microsoft security settings and Group Policy Objects
  • Enterprise-level experience with system administration, support, design, and implementation
  • Experience with VBScript, Powershell, and automation
Required Soft Skills:
  • Excellent Customer Service, Documentation/Process, Project Management, Technical Leadership and the ability to work with project teams and other infrastructure teams to deliver quality solutions in a fast-paced environment
  • Exposure to Enterprise change management

KNOWLEDGE, SKILLS, ABILITIES AND COMPETENCIES
  • Solid knowledge of the PC (hardware and software) is essential
  • Ability to listen to what the user is saying and then interpret what he/ she is trying to get across
  • Ability to work autonomously and with a diverse team
  • Ability to communicate at all levels within the organization
  • Ability to present ideas and manage projects

Requisition Number:
1142

Job Title:
Citrix Engineer

Area of Interest:
Information Technology

City:
Rochester Hills

State/Province:
Michigan

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