Work Location: Waverly, IA
# of openings: 2
We are seeking an uncommon professional to join our team as a Claim Generalist.
Job Profile Summary:
The Claim Generalist II is an entry level claims roles under moderate supervision that performs a variety of administrative tasks in support of the Claim function. The incumbent will serve as the initial point of contact for basic customer claim inquiries. Work within established procedures, complete all facets of front-end and supplemental claim processes and may process / settle most basic, technically simple claims.
• Review claim files for completeness – use prescribed methods to contact customer for additional information
• Set-up / register new claims; assign claim number
• Analyze claim notification; send claim notifications letters
• May handle routine administrative tasks – mailing, filing, copying
• High School diploma (or equivalent)
• 1 – 2 years customer service experience including demonstrated tele-service skills
• 1 + years experience in insurance or claim related environment
• Familiarity with Life & Health or Property & Casualty insurance products
• Demonstrated analytical and problem solving skills
• Proven ability to interpret contract provisions
CUNA Mutual Group’s insurance, retirement and investment products provide financial security and protection to credit unions and their members worldwide. As a dynamic and growing company, we strive to create a culture of performance, high standards and defined values.
Along with an excellent benefits package, our staff is engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our people, and our people are driven to deliver value through innovation, involvement and determination. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply.
In return for your skills and contributions, we offer highly competitive compensation and benefit packages, significant professional growth, and the opportunity to win and be rewarded.
Experience Level: 1-3 years
Area of Interest(s): Claims, Customer Operations
Type of Job: Full Time
Job ID: KDW20130204-46836
CUNA Mutual Group - 16 months ago